Talk Recruitment PRIVACY & CHILD SAFETY Policies

Privacy Policy

Talk Recruitment Limited provides professional recruitment services to the education sector both internationally and in New Zealand.

This Privacy Policy covers information Talk Recruitment collects from users and visitors of www.talkrecruitment.co.nz and related services. Talk Recruitment respects your right to privacy and is committed to protecting your privacy including securely handling your personal information. This privacy policy sets out details of the information that we may collect from you and how we may use that information.

By using the Services and agreeing to this Privacy Policy, you are consenting to the collection, use, disclosure and other handling of your information as described below.  If you live in European Economic Area, the Controller of your personal data is Talk Recruitment with its principal place of business at Bizdojo, Partners Life House, 33-35 Hurstmere Road, Takapuna, 0622, Auckland, New Zealand.

1. Information we collect from you

When you visit our website, we may collect or ask you to provide certain information to [list options such as create account, use Service]  in a variety of ways. This information may include: Personal Information represent any information that identifies you such as name, date of birth, ID number, email address and CV

Information Provided/Submitted by You

• Contact details, such as name, address, email address and phone number;
• Shipping address and billing address including credit card and payment
  

Information We Get From Your Use of Our Services

• Information from Third Parties
• Automatically Collected Information
• Cookies and similar technologies (i.e Google Analytics)
• Devices (i.e. IP Address)
• Logs
• Location information
• Online Analytics Providers (i.e. Google Analytics)
• Advertising Technology Providers
• Do Not Track Disclosure
  

2. How we use your personal information

Talk Recruitment may use your Personal Information to:

• Create and manage your account when you register, use or purchase our service;
• Verify your identity and accessibility to our service;
• Provide you with technical and customer support;
• Communicate with you and manage your service participation;
• Evaluate and improve the quality of our products, services and websites;
• Provide you with a customized experience when you visit our website;
• Provide our service;
• Enforce our legal rights or comply with legal requirements

Talk Recruitment may combine personal information from one service with information, including personal information, from other services. {delete if not applicable}. We will ask for your consent before using the information for a purpose other than those that are set out in this Privacy Policy.

3. What legal basis do we rely on to process your Personal Information?

Consent

When you receive our promotional material or when you link your [Insert Company Name] account to your Social Network account, you consent that your Personal Information will be processed by us and we rely on this consent. You have the right to withdraw consent at any time.  We will stop to process data after consent is withdrawn, where consent is the only legal basis for processing.

When you fulfill a contract

Talk Recruitment will also process your Personal Information when we need to fulfill a contract with you.

Legitimate Interest. Talk Recruitment also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.

Our legitimate interests include:

• ensuring the security and integrity of our Services and in ensuring that our Websites and Apps operate effectively;
• selling and supplying goods and services to our customers;
• protecting customers, employees and other individuals and maintaining their safety, health and welfare;
• promoting, marketing and advertising our products and services;
• sending promotional communications which are relevant and tailored to individual customers;
• understanding our customers’ behavior, activities, preferences, and needs;
• improving existing products and services and developing new products and services;
• handling customer contacts, queries, complaints or disputes; and
• fulfilling our duties to our customers, colleagues, shareholders and other stakeholders.
  

The processing is necessary because of a legal obligation that applies:

Talk Recruitment may process your data to comply with our legal and regulatory obligations such as preventing, investigating and detecting crime, fraud or anti-social behavior and prosecuting offenders, including working with law enforcement agencies. Your data may be processed in order to satisfy the applicable law or enforceable governmental request.

4. Your Rights

Whenever you use our services, we strive to provide you with access to your personal information that we process. Moreover, you can update it if they are not correct or to delete it or removed from our system – unless we are obliged to keep that information for legitimate business or legal purposes.

Moreover, you have additional rights such as to restrict the processing of your personal data in certain ways, to obtain a copy of your personal information in a commonly used electronic forms, to object to certain processing of your personal information by us including to opt-out of any marketing communications that we may send you and to ask for your data to be made portable.

If you wish to exercise any of the above rights, please contact us using the contact details set out below. For the protection of your privacy and security, our DPO/Compliance team shall take every reasonable step to ensure that your identity is verified before granting access, or rectification, or deletion.

5. Accessing and deleting your Personal Information

When you create an account and log-in to your 'My Account' area, it is protected by your password and may only be accessed by you. You can manage the content and information in your Account at any time, by logging in to your “My Account” area. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.

Please note that [Insert Company Name] reserves the right to remove from our database, Information which includes any content that we consider to be illegal or offensive. We will respect the choices you make to limit sharing or visibility settings in your “My Account”.

You can deactivate or delete your account at any time, make your profile anonymous or choose to not make your profile searchable. To deactivate, please go to your “My Account”.

However, if you would like to permanently delete your account, you can send an email to our Data Protection Officer (DPO) (see below) with the subject line “Permanently delete my information and account”. Please do not forget to tell us who you are.

6. Who do we share your Personal Information with?

We do not share personal information with companies, organizations and individuals outside of [Insert Company Name] unless one of the following requirements is met:
• With your consent - We will share personal information with companies, organizations or individuals outside of [Insert Company Name] only if we have your consent to do so.

• For external processing – We will provide personal information to our sub-processors based on our instructions and in compliance with our Privacy Policy and any other appropriate security measures.
• For legal reasons - We will share personal information with companies, organizations or individuals outside of [Insert Company Name] if we have a good faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: Talk Recruitment may share your Personal Information with:
  

• Hosting providers, analytic platforms, email service providers:
• Mailchimp - email service provider
• 123Forms WIX plugin
  

7. Storage of Information and International Transfers

All Personal Information which you supply to us is generally stored and kept on our secure servers inside the European Economic Area.  However, due to the nature of our global business and the technologies required, your Personal Information may be transferred to our approved third-party service providers, subcontractors and partners outside the EEA, in countries where there may be a lower legal level of data protection. In such situations, we have put in place technical and security measures to prevent the loss or unauthorized access of your personal information including transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure these third parties handle your Personal Information in accordance with this Privacy Policy and the European levels of data protection. However, whilst we have used our best efforts to ensure the security of your information, please be aware that we cannot guarantee the security of information transmitted over the Internet.

8. Managing your Personal Information

We retain your information as long as your account is active or as needed to provide your services or we have an ongoing legitimate business need to do so. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We store your information as long as is necessary for the purpose for which we have collected it. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if it is possible (e.g. your personal information is stored for backup archives) then will securely store your personal information and isolate it from any further processing until the deletion/erasure is possible.

9. How we protect your personal information

Talk Recruitment has taken appropriate technical and organizational measures to protect your data from misuse, unauthorized or unlawful access, alteration, loss, damage or destruction. These measures include:

Physical safeguards with locked doors and file cabinets and controlled access to our facilities and secure destruction.

Technology safeguards like use of anti-virus and protection software, data encryption and monitoring of our systems and data centers so to comply with our Information security policy including periodically review our information collection, storage and processing practices, including physical security measures;

Organisational safeguards like awareness and training on security and privacy to make sure employees understand the importance and measures to protect your data.

10. Third Party Links and Services

The Services may contain links to third-party websites, applications and services, including social media services, as well as embedded images or other third-party content and features. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. We are not responsible for the content, features, security or practices of any third parties. We do not vet, endorse, or make any representations about third parties or their websites, applications or services. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy.

11. Children and minors

Talk Recruitment’s site is not directed to, nor we do knowingly collect information from,  children under the age of eighteen (18).

12. Contact Us

If you have any requests, questions, comments, or concerns regarding our Privacy Policy, please

Write to us:

Talk Recruitment

Bizdojo, Partners Life House

33-35 Hurstmere Road

Takapuna 0622

Auckland

13. Changes to this Policy

We may update or amend our Privacy Policy from time to time to comply with the law or to meet our changing business requirements. Please review the changes carefully. We will post any privacy policy changes on this page and, if the changes are significant, we will take appropriate measures to inform you, consistent with the significance of the changes we make. By continuing to access the Website and using the Services, your access and use will be subject to those updates and amendments.

‍Child Safety Policy

The Children's Act 2014, requires us — along with other recruitment agencies and organisations providing teachers to government–funded services to children and families — to have a Child Protection Policy (CPP).

The Act requires our policy to:

• contain, at a minimum, how we identify and report child abuse and neglect
• be available to download from our website
• be reviewed within 3 years.

We must report on how we're implementing the CPP in our Annual Reporting.

Our Child Protection Policy goes beyond these minimum requirements and also sets out how we'll build a culture of child protection at Talk Recruitment..

As many of teachers at Talk Recruitment work directly with children, we are well placed to contribute to the protection of all children. We have a responsibility to ensure that our staff can identify the signs of possible abuse or neglect and are able to take appropriate action.

This policy encourages a culture of child protection that always safeguards and promotes the wellbeing of children.

We are committed to working with our business partners and the Children’s Action Plan Directorate to build and promote a culture of child protection across the Talk Teacher network.

Who does this policy apply to?

All contractors and volunteers working with Talk Recruitment.

What are our child protection principles?

Many of these are principles we encompass in everything we do, some are specific to child protection.

1. We make the safety and wellbeing of children our primary concern, with the child at the centre of all decision-making when responding to suspected abuse or neglect.
2. We promote a culture where staff feel confident to challenge poor practice and raise issues of concern.
3. We recognise the importance of the family/whānau and their right to participate in decision-making about their children, unless this would result in an increased risk to the child.
4. We all know we can report suspected child abuse and neglect to Oranga Tamariki – Ministry of Children or the Police.

Our commitments

Our Commitments

To help us act in in a way that reflects our principles we make the following commitments:

1. To work together to produce the best possible outcomes for the child.
2. All policies and initiatives are designed to promote (and be inclusive of) a child protection culture and to work towards continuous improvement in child protection practices.
3. To develop and maintain links with iwi, Pasifika and other cultural and community groups to ensure that important cultural concepts (e.g., whakamanawa, whakapapa, te reo Māori, tikanga, kaitiakitanga, wairuatanga) are integrated, as appropriate, into practice.
4. To have open and transparent relationships with clients and service users, including sharing concerns about child safety issues with the family/whānau unless this would result in an increased risk to the child.
5. To support all staff to work in accordance with the policy, to work with partner agencies and community organisations to ensure child protection policies are consistent and of high quality and to always comply with relevant legislative responsibilities.
6. To share information relevant to the child’s safety and well-being in a timely way and to discuss any concerns about an individual child with colleagues, the manager/supervisor or the designated person for child protection.
7. A commitment to meet all existing statutory and contractual obligations, including matters relating to employment.

Policy review

Under the Children’s Act 2014 we are required to review this Child Protection Policy every three years.

The review will be undertaken by a delegate of Talk Recruitment and will cover an assessment of the implementation and operation of the Child Protection Policy, including:

• the views of Talk contractors about the accessibility, relevance and usefulness of the policy.
• whether any serious incidents have occurred, and how effective the policy was at responding to them
• to what extent the policy needs updating to reflect lessons learnt.

Further information

• Children’s Act 2014 (external link)
• Working together to keep children and young people safe (external link)
• Learn about Child Abuse [Child Matters website] (external link)
• Family violence guidelines [Ministry of Health] (external link)
• Safeguarding Children website (external link)

Getting help with this policy

For clients and candidates

Talk Recruitment

info@talkrecruitment.co.nz

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